mediator@mycdic.org
MYCDIC MDM Track a case Verify
Track VerifyMDM
Official Youth Mediation Platform

Youth Mediation Programme within the MYCDIC Institutional Ecosystem

Contact

Use the correct channel for the correct type of request.

For institutional enquiries, partnerships and general questions, contact the Youth Mediator Secretariat. Confidential cases should be submitted through the secure case pathway rather than ordinary email.

01

General information

Questions about Youth Mediator, eligibility, public information, the network or how the platform operates.

02

Institutional correspondence

Cooperation, partnerships, official introductions, media, invitations, programme coordination or institutional follow-up.

03

Case-related matters

New confidential matters belong in Submit a Case. Existing case applicants should use tracking or the authenticated Case Center whenever possible.

Send an enquiry

Route correspondence to the right Secretariat function.

This channel is for non-case correspondence. Do not place detailed confidential case narratives here. If you need mediation or resolution, use the protected case intake.

1. Route2. Contact3. Message
Step 1 of 3

Choose the purpose of your enquiry

Your selection helps the Secretariat route the message before anyone reads the full content.

Do not include confidential case details in this enquiry. Use Case Center for protected correspondence.
Step 2 of 3

Who is contacting the Secretariat?

We verify the email address before accepting the enquiry. This reduces impersonation, spam and false institutional correspondence.

Step 3 of 3

Explain the enquiry clearly

Give enough background to route and answer your request. Do not paste sensitive case evidence or unnecessary personal data.

Up to 3 files, maximum 8 MB each. Do not upload confidential case files here.
Verified enquiries are stored in the Secretariat dashboard for routing and follow-up.
Case guidance

Choose the right route before sharing sensitive information.

Check eligibility, open a secure case, or contact the Secretariat for general institutional correspondence.

Check eligibilityReview whether mediation is appropriateSubmit a caseOpen a protected intake recordContact SecretariatGeneral and institutional enquiries