Director General

Haitam Nkita

Director General of Youth Mediator

The Director General is responsible for the operational development of Youth Mediator, coordination of mediators and case officers, implementation of case-management procedures, institutional follow-up and continuous improvement of the service. His wider connection places Youth Mediator within the MYCDIC institutional ecosystem while operational case safeguards remain in force.

Institutional relationMYCDIC institutional network

Operational focusOperations, mediator coordination and case-management implementation

MYCDIC institutional website Leadership overview

Executive management

Dedicated operational responsibility.

The Director General leads implementation, operational discipline, mediator coordination, service quality and accountable follow-up while case safeguards remain mandatory.

Operations

Coordinates implementation of intake, assignment, communication, session and closure procedures.

Mediator coordination

Supports appropriate case assignment, availability management and operational follow-up.

III

Service quality

Monitors process discipline, responsible escalation and continuous improvement across the initiative.

Case guidance

Choose the right route before sharing sensitive information.

Check eligibility, open a secure case, or contact the Secretariat for general institutional correspondence.

Check eligibilityReview whether mediation is appropriate Submit a caseOpen a protected intake record Contact SecretariatGeneral and institutional enquiries